01
What Is Ethnixthread ?
Ethnixthread is a clothing brand dedicated to providing high-quality, stylish, and affordable apparel. We offer a wide range of clothing options to suit every occasion.
02
How can I contact Ethnixthread?
You can reach us through email at
Email: info@gmail.com
or call us at
Phone: 098736 78332
Our physical address is
Address: Shop No. 9, Plazzo Retail Mall Near Commercial Street, Ibrahim Sahib St, Shivaji Nagar, Bengaluru, Karnataka 560001
03
What payment methods do you accept?
We accept various payment methods including credit/debit cards, net banking, and mobile wallets through our secure payment gateway, Razorpay.
04
How long will it take to receive my order?
We aim to deliver your order within 5-6 days. You will receive a confirmation email with tracking information once your order has been shipped.
05
Can I cancel or change my order?
Yes, you can cancel or change your order within 24 hours of placing it. Please contact our customer service team at info@gmail.com or 098736 78332 for assistance.
06
What is your return policy?
You can return any product within 30 days of receiving it, provided it is in its original condition and packaging. To initiate a return, please contact our customer service team.
07
How do I request a refund?
To request a refund, please contact us at info@gmail.com or call us at 098736 78332. Refunds will be processed once we receive the returned product in its original condition.
08
How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on our delivery partner’s website.
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